FAQ

Orders

How can I track my order?
As soon as your parcel ships, you'll receive an email with tracking information when available.

Can I change or cancel my order?
Contact us as soon as possible at contact@nolyahparis.com: we'll do our best before it ships.

Shipping, returns & refunds

All detailed information (delivery areas, timeframes, costs, return conditions) is available on our Shipping & Returns page.

Sizing

How do I choose my size?
Each product page shows a size conversion chart when available. When a product-specific size guide is provided, it takes priority. See also our full Size Guide.

Do you offer plus sizes?
Yes, a selection is available in our Curvy category.

Payment

What payment methods do you accept?
Credit card and the secure options offered at checkout.

Contact

Another question? Write to us at contact@nolyahparis.com.